Front Desk Agent

Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Assist with reservations and room assignments

-Prepare and maintain breakfast

-Maintain and serve in a Lounge setting
- Perform night audit duties as required
- Maintain a clean and organized front desk area

Skills:
- Excellent guest relations skills with a focus on providing exceptional customer service
- Experience with hotel management software and systems
- Proficiency in using phone systems and handling multiple phone lines
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Knowledge of front desk operations and guest services in the hospitality industry

As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is enjoyable and memorable. If you have a passion for hospitality, excellent communication skills, and the ability to handle various tasks simultaneously, we would love to hear from you.

Please note that this position may require working evenings, weekends, and holidays. Training will be provided to ensure you have the knowledge and skills necessary to succeed in this role.

Join our team and be part of creating exceptional experiences for our guests at our hotel. Apply now!

Job Type: Part-time

Pay: From $13.50 per hour

Expected hours: 24 – 40 per week

Benefits:

• Flexible schedule
• Free parking

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person